COVID 19 - "Since the current situation arose, communication has been excellent"
"We want you to know how impressed we’ve been with the customer service since we first started planning this holiday. We asked for a quotation from one of your rivals and, although it was in the same ballpark, there was a complete lack of a personal touch - just a hard sell from the beginning - so that’s why we chose Bon Voyage initially.
The experience of planning the holiday with Sarah’s help, throughout which she was tirelessly patient, made planning nearly as exciting as the holiday itself would have been. Since the current situation arose, again communication has been excellent. For that reason, when we are in a position to rebook, we will most definitely be back in touch. We wouldn’t choose any other firm."