COVID 19 - "I would like to thank you for making the refund of our holiday costs so promptly"
"I would like to thank you for making the refund of our holiday costs so promptly and efficiently. Booking our trip to CMA Fest through Bon Voyage proved to be a very pleasurable and stress free experience, due both to the friendliness and efficiency of your staff and the in depth knowledge you have about hotels and all things connected with the festival.
Every member of your team, have always been prepared to 'go the extra mile' to provide advice and information. They are a credit to you, and I would not hesitate to book any future holidays with Bon Voyage, and recommend you to anyone who wished to travel to the USA or Canada. I have booked holidays with travel agents before, but have never experienced the degree of service, and the genuine desire to make the holiday as enjoyable as possible."